Privacy Policy

 

We take your privacy extremely seriously, and we never sell lists or email addresses.  

 

Much of the information we collect is voluntary and done so that we can serve our customers.  If you sign up for our services (including newsletter, classes, workshops, memberships) use our services, send us an email, post on our blog, or communicate with us in any way, you are voluntarily giving us information that we collect.  That information may include either your or your Subscribers’ name, physical address, email address, IP address, phone number, credit card information. By giving us this information, you consent to this information being collected, used, disclosed, transferred to the United States and stored by us.  

 

We also collect information automatically. When you use the Services or browse our website, we may collect information about your visit to our website, your usage of our services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our website or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

 

We use personal information for the following purposes:

  • To promote use of our services to you. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send. In addition, we may use information we collect in order to advertise our Services to you or suggest additional features of our Services that you might consider using.

  • We may use personal information To bill and collect money owed to us by our Members. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

  • To communicate with our Members about their account and provide customer support.

  • To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.

  • To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.

  • To prosecute and defend a court, arbitration, or similar legal proceeding.

  • To provide, support, and improve the Services we offer.

 

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Our credit card processing vendor uses security measures to protect your information both during the transaction and after it is complete. Our vendor is certified as compliant with card association security initiatives, including the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). We also perform annual SOC II audits. If you have any questions about the security of your Personal Information, you may contact us at hello@hellostitchstudio.com.

 
California Online Privacy Protection Act

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously

  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above. Users will be notified of any privacy policy changes on our Privacy Policy Page which will be dated with the effective change date. Users are able to change their personal information by logging into their account

  • How does our site handle do not track signals?

  • We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. It's also important to note that we do not allow third party behavioral tracking.

 
COPPA (Children Online Privacy Protection Act)

The Federal Trade Commission enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

 

Should any data breach occur, we will notify the users via email within 7 business days and we will notify the users via in site notification within 7 business days.

If there are any questions regarding this privacy policy, please contact us at hello@hellostitchstudio.com.

1708 University Avenue | Berkeley , CA 94703

510-982-6549 | hello@hellostitchstudio.com

Tuesday - Members Only

Wednesday to Sunday 10am-8pm

Monday - Closed

*Although the studio does keep regular hours, please check our CALENDAR before your visit as we are occasionally closed for special events.

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